The problem with this link was that the sole upgrade button on the page was greyed out, meaning I couldn’t upgrade [...]]]> While trying to ‘unlock’ the digital copy of the Star Trek Blu-ray I came across a problem where the DRM component of Windows Media Player needed upgrading, which bounced me to the following URL: http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp.

The problem with this link was that the sole upgrade button on the page was greyed out, meaning I couldn’t upgrade the DRM component.  I’m running Windows 7 but I would guess the problem affects Vista as well.  There’s a few posts online but none of them resolved the problem, but instead this is what I did to fix it, simple when you think about it:

1. Find Internet Explorer in the Start menu.  Don’t use Firefox, Chrome or another alternative, it has to be IE.
2. Right-click on the icon and select run as administrator.
3. Enter the URL provided above (or whatever variation the disc you have provides you with).
4. Bingo, problem solved.

It’s also worth noting that part of the DRM process for the Star Trek disc asks you for your name, DOB, email address and some other personal data.  You don’t have to fill any of this in to unlock the digital copy.